Order Management
I want to cancel or change my order
If your order is still showing as unfulfilled we may be able to complete your change or cancellation request. If your order has already been fulfilled, that means that it's already on its way to you, and cannot be altered. However, as the majority of
How do I change my Pinter Pack selection?
You can update your next subscription order by heading to your account overview page and selecting "Your Delivery Plan" tab. Here you can then click "Edit Upcoming Order" which will bring up the page to allow you to choose the Fresh Press that you wa
What happens if my Delivery Plan selection is out of stock?
If your chosen style becomes out of stock before your date of dispatch, we’ll send you an email to let you know about this with 3 days to update your selection. If your selection is not updated within the 3 days then we’ll send you an alternative com