Managing Your Plan
Am I Signed Up for a Delivery Plan?
We offer both one-off purchases and Delivery Plans. Some of our offers include a delivery plan (subscription) as part of the deal, but it’s not mandatory for all purchases. If you selected an offer that included a delivery plan, this would have been
Can I manage/cancel my Delivery Plan?
Your delivery plan is on a rolling plan. You can adjust how often you receive your delivery plan orders (see “Adjusting Your Delivery Frequency” below). Cancellation is subject to the conditions described in this article. Please note: If you signed u
How do I change my Pinter Pack selection?
You can update your next subscription order by heading to your account overview page and selecting "Your Delivery Plan" tab. Here you can then click "Edit Upcoming Order" which will bring up the page to allow you to choose the Fresh Press that you wa
What happens if my Delivery Plan selection is out of stock?
If your chosen style becomes out of stock before your date of dispatch, we’ll send you an email to let you know about this with 3 days to update your selection. If your selection is not updated within the 3 days then we’ll send you an alternative com
Can I re-start my Delivery Plan?
You can indeed - we're always glad to welcome you back! To restart your Delivery Plan after cancelling, simply head to the "Delivery Plan" tab within your account area and click "Re-start plan".
Can I increase or decrease my Delivery Plan selection each month?
Yes! You can increase or decrease your selection each month between 1 and 4 Fresh Presses. All you need to do is click ‘Edit your order’ within ‘Account Overview’ in your account area, and add or remove Fresh Press styles as you like. You don’t have